1. Placing an Order

1. Browsing Products: Visit our online store at www.onekkisubd.com and browse through our categories or use the search bar to find the products you need.

2. Selecting Products: Click on the product you are interested in to view details. Choose the desired quantity, size, color, etc., and click "Add to Cart."

3. Shopping Cart: Review the items in your shopping cart. You can update quantities or remove items if needed.

4. Proceed to Checkout: Once you are ready, click on the "Checkout" button.

2. Account Creation

• New Customers: You will need to create an account by providing your email address, contact information, and shipping address.

• Returning Customers: Sign in using your existing account credentials.

3. Shipping Information

• Enter Shipping Address: Provide the address where you would like your order delivered. Ensure all information is accurate to avoid delivery issues.

• Shipping Method: Select your preferred shipping method from the available options.

4. Payment Information

1. Payment Method: Choose a payment method (credit/debit card etc.).

2. Enter Payment Details: Provide the necessary payment information. Ensure all details are accurate.

3. Billing Address: Confirm your billing address. It can be the same as your shipping address or a different one.

5. Order Review

• Review Order Summary: Check the order summary, including items, quantities, shipping method, and total cost.

• Apply Discount Codes: If you have any discount codes or gift cards, apply them at this stage.

• Agree to Terms: Read and agree to our terms and conditions and privacy policy.

6. Order Confirmation

• Place Order: Click on the "Place Order" button to complete your purchase.

• Order Confirmation Email: You will receive an email confirming your order details and providing an order number for reference.

7. Order Processing and Shipment

• Processing Time: Orders are typically processed within same business days.

• Shipping Confirmation: Once your order is shipped, you will receive a shipping confirmation email with a tracking number.

8. Order Tracking

• Track Your Order: Use the tracking number provided in the shipping confirmation email to track your order’s status online.

9. Contact Us

If you have any questions or need assistance with your order, please contact us:

• Email: onekkisuponno@gmail.com

• Phone: 01850945080